Customer Service Representative - Cebu

Cebu Fulltime 500+
•Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
•Resolve problems and issues in a professional manner and engage with customers to identify additional needs
•Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first choice provider of media services
•Achieve challenging individual, team and contact center targets *Graduate of any Bachelor’s degree *Undergraduates are welcome to apply *Must have good English communication skills *Willing to work on holidays, weekends, shifting schedules and extended working hours
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