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Sr. Representative, WFM Reporting

Concentrix
Makati City Fulltime 250+

Essential Functions/Core Responsibilities
• Generate standard reports from internal and client systems and distribute reports to relevant stakeholders

• Maintain and enhance existing databases, reports, and graphs to meet the reporting customers’ needs

• Add and enhance existing reports and graphs making minor report modifications

• Perform testing of new reports

• Partner with business to communicate, coordinate the retrieval, processing and distribution of reports

• Develop and maintain efficient performance reporting processes, databases and structure integrity
 

Candidate Profile
• Associate's Degree in related field with one to three years of relevant experience preferred

• Proficient with Microsoft Office

• Formal trade or technical skill training with six to twelve months directly related work experience

• Good problem solving skills

• Structured programming skills

• Effective communication skills, both written and verbal

• Ability to multi-task and meet timelines on deliverables

• Detail-oriented
 

Career Framework Role
Has developed knowledge and skills through formal training or considerable work experience.  Entry level often for those with work experience in the skill area.  Works within established procedures with a moderate degree of supervision.  Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions
  

Disclaimer 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel working within this job title. 

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