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Quality Supervisor

Task Us
Antipolo City Fulltime 25

Description

What does a Quality Supervisor really do? Think of yourself as someone who will provide mentorship, guidance, and career development to members of your team, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Quality Supervisor.

As a Quality Supervisor, you will provide mentorship, guidance, and career development to members of your team. You will implement escalation channels in accordance with mutually agreed-upon procedures. You will lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. You will establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results. You will also identify actionable insights, suggest recommendations, and influence team strategy through effective communication.

So, do you have what it takes to be a Quality Supervisor?

Requirements:

So, what is it we’re looking for? Well, since this is a supervisor level, we need someone with at least 2 years of prior relevant people management experience.  

Now let’s get technical. We’re looking for someone who is a strategic thinker with strong analytical and creative problem-solving skills. Someone with experience providing constructive criticism and implementing corrective action plans.  

What else? Well, we need someone who has a high-level understanding of customer confidentiality standards and also has a passion for the development of teammates.

About Us:

We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology -powered by ridiculously smart people.

TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.

TaskUs currently has over 23,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, and Ireland.

TaskUs is an equal opportunity employer.

 

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